ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase on Miss Meline, as part of our sales process, we collect the personal information you provide to us, such as:
• Name
• Address
• Email address
• Phone number
When you browse the website missmeline.com, we also automatically receive your computer’s IP address, which allows us to obtain more information about your browser and operating system.
With your consent, we may send you emails regarding Miss Meline, our new products, and abandoned basket reminders.
ARTICLE 2 – CONSENT
How do we obtain your consent?
When you provide us with your personal information to:
• complete a transaction
• verify your bank card
• arrange a delivery
• process a return
we consider that you consent to its use solely for these purposes.
If we ask for your information for another reason (such as marketing), we will either ask for your explicit consent directly or provide you with the opportunity to refuse.
How can you withdraw your consent?
You may withdraw your consent at any time by contacting us at:
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if required to do so by law or if you violate our Terms & Conditions of Sale.
ARTICLE 4 – SHOPIFY
Miss Meline is hosted by Shopify, which provides us with the e-commerce platform allowing us to sell our products and services.
Your data is stored through Shopify’s data storage systems, databases, and general application. They are protected by firewalls and encryption systems.
If you choose a direct payment method, Shopify stores your credit card information in encrypted form in accordance with PCI-DSS standards.
Transaction data is retained only for as long as necessary to complete your order and is then deleted.
All payment systems comply with PCI-DSS standards managed by the PCI Security Standards Council.
ARTICLE 5 – THIRD-PARTY SERVICES
The third-party providers we use collect, use, and disclose your information only to the extent necessary to perform the services they provide (for example: payment processing).
We recommend reviewing their privacy policies (Visa, MasterCard, American Express, Stripe, etc.).
Some providers may be located in jurisdictions different from your own. In this case, your data may be subject to local laws (for example: the USA PATRIOT Act).
Once you leave our website or are redirected to a third-party website, you are no longer governed by this Privacy Policy.
Links
Miss Meline is not responsible for the privacy practices of websites accessible through links present on our website.
ARTICLE 6 – SECURITY
We take all reasonable precautions and follow industry best practices to protect your personal information against:
• loss
• misuse
• unauthorised access
• disclosure
• alteration
• destruction
When you provide your payment card information, it is encrypted using SSL technology and stored with AES-256 encryption.
Although no method is completely secure, we comply with all PCI-DSS requirements and apply recognised industry standards.
Cookies
The cookies we use include:
• session_id: unique session identifier
• _shopify_visit: visit tracking data (30 minutes)
• _shopify_uniq: tracks unique visits (expires at midnight)
• cart: basket-related information (2 weeks)
• _secure_session_id / storefront_digest: access security
ARTICLE 7 – AGE OF CONSENT
By using the website missmeline.com, you declare that:
• you have reached the legal age in your country
• or you have obtained permission from a parent or guardian if you are a minor
ARTICLE 8 – POLICY CHANGES
We reserve the right to modify this policy at any time. We recommend reviewing it regularly.
Changes take effect immediately once published on the website.
In the event of an acquisition or merger involving Miss Meline, your information may be transferred to the new owners in order to ensure continuity of service.
ARTICLE 9 – SMS MARKETING
By providing your phone number during checkout or through our forms, you agree to receive SMS messages regarding:
• your orders
• promotional offers
A maximum of 30 promotional messages per month may be sent.
You may unsubscribe at any time by replying STOP.
The data is used to analyse campaign performance (clicks, deliverability, sales, etc.).
We use SMSBump as our SMS provider. Certain third-party tools (for example: link shorteners) may require acceptance of their own policies.
Your information is shared only with our SMS provider for campaign management purposes.